Shipping & Returns
Madeira Beach Cigar Co., ships to every corner of the Continental United States. Standard USPS Shipping and Handling Rates apply, unless a promotional offer negates our shipping costs (check back daily!). Currently, we ship only to US destinations.
Ground — $5 flat rate
*Shipping rates are estimated for a standard purchase, for non-holiday or promotional rates. Some adjustment of rates may apply, but are not limited to: holiday airfare, UPS or FedEx requests, or item availability. Some restrictions and limitations for certain of our products, may apply in your state.
Returns & Exchanges
Madeira Beach Cigar Co., is unable to offer refunds or exchanges for online orders at this time. ALL SALES IN OUR ONLINE STORE ARE FINAL, NO EXCEPTIONS WILL BE MADE. We apologize for any inconvenience this may cause our customers. We do, however, offer exchanges in our physical store though our NO REFUND policy is upheld there as well. We reserve the right to refuse service or exchanges to any customer, for any reason at our sole discretion, without any prior notice. For any and all exhange items: (1) the item must not have been used, and must still remain in its packaging, (2) must have been purchased within the previous 30 days of attempted exchange, and (3) MUST HAVE A VALID RECEIPT. Any items not returned for exchange that do not meet this criteria, will be summarily rejected. Again, NO EXCEPTIONS.
If you have any questions or concerns about this policy, please visit our store or contact us at:
Madeira Beach Cigar Company
14995 Gulf Blvd Suite B-1
Madeira Beach, FL 33708